Privacy Policy — IsolaDesk for Android
This policy covers the Android app “IsolaDesk: Multi Chat Web” (package app.isoladesk.android) only. Our Mac and Windows apps and this website have their own Privacy Policy.
Last updated: October 28, 2026- Your conversations, contacts, photos and files stay on your device. IsolaDesk never sends them to our servers and does not read them for its own use.
- The app contains no advertising, no analytics and no tracking.
- We only process data when you activate an IsolaDesk license key: the license’s email address and a pseudonymous device ID.
1. Who is responsible
The controller is HAVEN GLOBAL SERVICES LTD, a company registered in England and Wales under number 16267495, whose registered office is at First Floor Office, 3 Hornton Place, London, W8 4LZ, United Kingdom. Contact: support@isoladesk.app, with “Privacy Android” in the subject line.
2. What the app does
IsolaDesk shows several messaging accounts side by side, each in its own isolated space on your device. You link each account yourself, as a linked device, from the messaging app on that account’s phone. IsolaDesk is not affiliated with WhatsApp or Meta.
3. Data that stays on your device
- Conversations, contacts, photos and files are loaded directly from the messaging service’s official web page and shown on your device. They are never sent to us.
- To notify you, the app reads on your device the sender name and preview of the latest unread chat, as shown in the chat list. This information never leaves the device. On the lock screen, notifications show no sender and no preview.
- Files you save go to Downloads › IsolaDesk on your device.
- Your settings (space names and colors, preferences) are stored on your device.
4. Data we process
| Data | When | Why | Kept |
|---|---|---|---|
| License key and the license’s email address | Only if you activate an IsolaDesk license | Check your rights, support | As long as the license exists |
| Pseudonymous device ID (SHA-256 hash) and device model | License activation | Count the devices of a license | Until you deactivate the device |
| Google Play purchases | If you buy IsolaDesk Pro on Google Play | Unlock Pro (processed by Google) | Under Google’s policy |
Legal basis: performance of the contract (your license or subscription). We never sell your data and make no automated decisions about you. Our license server runs on Cloudflare.
5. Android permissions
- Notifications: tell you about new messages and keep the spaces connected.
- Microphone: only when you record a voice note, after you allow it.
- Foreground service: keep your spaces connected in the background (permanent notification).
- Biometrics: optional app lock with your fingerprint, face or device code; handled by Android, never sent to us.
6. Your rights
You can ask for access, correction, deletion or object to processing at support@isoladesk.app. You can also deactivate your license on the device at any time (Settings › Subscription), which frees and deletes the device ID on our server. You may complain to the UK Information Commissioner’s Office (ICO) or your local data protection authority.
7. Children
The app is intended for adults (18+) and is not directed at children.
8. Changes
We will update this page and its date if this policy changes.